There have been a few developments in the Xerveo story so I have added them here, to avoid messing up the original article.
The company address
There were some issues with the company address in the last post. The address given for Xerveo was 31 Albert Road, Broadstairs which was a normal house. There was another address as well, for Parcel Distribution Ltd, 2 Harold Road, Cliftonville, Margate.
Someone commented on the last post that the 2 Harold Road address was the accountant’s address. This may well be true, and maybe there is an office in the care home that is rented out? What I wanted to know was, where is the warehouse or parcel distribution centre where all the stock is being sent so it can be distributed? There is no address for it anywhere. Where is the warehouse? Where are the vans? The admin staff? Where is the actual business?
Then I came across this label that has been shown to reps by Paul Holtham, the owner of Xerveo and the Parcel Distribution centre.
The address is given as 31 Albert Road. A normal house on a residential street. It’s not a proper distribution centre at all.
This picture brings us to another story.
Where is the coffee?
Months ago reps ordered coffee that still has not arrived. There is general concern in the ranks as to what has happened to the coffee they ordered. If you to to the Xerveo website now, you will see it is all out of stock.
This is what you see when you click on any of the products
Apparently, it has been like this since the website was shut down for the change to the ‘binary’ system at the end of August 2017.
People have started asking question and Paul (the registered owner of Xerveo in the UK) has given an explanation on Facebook. On 27th September 2017, an insider has sent me Paul’s explanation-
Does this sound reasonable to you? Would HMRC destroy stock because of a mistake counting the it? Would a reputable company headquarters in America respond by waiting for the return of it and then send it back? None of this sits right with me.
Has a delivery really been stopped at the airport? If so, why? Is it Not For Resale? No one has been able to provide proof that it is legitimate and allowed to be sold in this country.
Has the coffee been sent to this country at all? Have Xerveo realised it can’t be sold here and stopped providing it?
Paul has provided the above label at the top of this post as evidence the delivery is imminent. This shows nothing though.
The Health claims
I have spoken to one of the leaders and explained about how they cannot make health or weight loss claims in the UK for their coffee. He has taken note and the message seems to have spread to all the leaders. I have since been asked by someone from within Xerveo to amend my article about health claims. It is true, the health claims have dramatically reduced, well done. The one featured in my last article has been removed. Thanks for listening guys.
Reps now seem to be not mentioning the products or company at all. They’ve completely hidden everything, going all mysterious.
I have looked into Xerveo a little further and a few other niggles have cropped up.
Xerveo used to be called Ferveo and then it changed, apparently without any explanation. December 2012 they announced on Facebook they were changing the name and website, via a call to some of the reps. They gave a Ferveo website address that I was going to look at so I could see what happened, but I got this message.
I didn’t feel brave enough to continue.
Better Business Bureau
I had read that they had an F rating due to the many complaints from reps and customers so I looked it up. This is what I found
I wonder what it is being updated to? Look at the section it is filed under.
Here are the ingredients in one of the coffees
Ganoderma Lucidem is a mushroom. As stated in the last post about this mushroom, there are no health benefits to consuming this mushroom. But are there any bad side effects?
Organo Gold had this ingredient in their coffee and they were sued because of the dangerous side effect of blood thinning.
This is what WebMD has to say about it.
Is this a pyramid scheme with no products to sell? If it is, this is an illegal pyramid scheme. Well done to the reps who have taken heed of my advertising warnings. Please be vigilant of anything that might be dodgy. Let me know if you see anything that concerns you. Alternatively, let me know if I have anything wrong. Keep an eye out for updates. Thank you to my sources who have provided me with information.