I’ve written twice about Xerveo-
Xerveo– In this post I looked at the company’s registration at Companies House and tried to find the distribution centre. I looked at the illegal health claims being made for the coffee by the reps.
Xerveo updated– In this post, I was still searching for the distribution centre and discovered it was the registered owner of Xerveo’s house. The missing coffee orders was looked at and people are still puzzled over where their coffee is.
The people unlucky enough to have been involved in Xerveo are becoming increasingly upset at the difficulty they are having obtaining the truth. Let’s have a look at some of the issues.
1. Is the product licenced for resale in the UK?
I have been told by reps that it is and they have evidence. They’ll get me the evidence. They’ll find it in a minute. Oh, it was on my other phone and I can’t get it now. I’m sure it’s ok, my upline told me it was ok.
Has anyone actually got any real evidence? Someone asked the bosses about the licence in a Xerveo group discussion. (My spies are everywhere)
“Yeah….you don’t worry about certification….focus on building”. I don’t know about you but I’m not convinced. The rep was worried enough and suspicious enough to question certification and they were brushed off. Told to bring more people into the company, spending more of their money and making Xerveo more profits.
2. How safe is the coffee?
The coffee apparently is only supposed to be consumed once a day. It says so on the packet I am told. Then Jun Lee, one of the two bosses in the UK puts this information on Facebook-
This information concerns a few of the reps as they have previously been told people can only have one sachet a day safely. It says on the box.
So it doesn’t matter. After all, maybe they can sell twice as much coffee this way?
3. The new CEO of Xerveo in America.
Recently, there has been a handover of power in America from someone called Argo to James Wiggins. Is it the same James Wiggins that got in trouble with the law a few years ago? If it is the same man, I hope he has changed his ways.
4. Why is no one getting paid?
Since the company ‘went binary’ a few months ago, no one has been paid from it. People have been promised they will get paid on 5th October. That’s tomorrow. I’ll be watching. Please let me know if you get paid, reps.
Someone told me that bonuses weren’t being paid even before this. Where has all the money gone from reps’ purchases? There is no coffee even to show for it.
5. Ask questions and you get fired. Even though you are an independent business person.
Fiona asked some questions of the UK boss, Paul Holtham and a US boss Jan Lee. Have a look at the live she did, explaining what happened to her. Start watching at 7 minutes if you want to get straight to the details.
Here is the text she was sent, firing her.
She still has not been told what rules she broke.
6. Evidence Xerveo is an illegal pyramid scheme.
People in this scheme have to have an automatic shipment of products sent to them every month to be eligible for payments. They are the customers. It is questionable whether the coffee can be sold to real customers. This makes it an illegal pyramid scheme.
Alarm bells should be ringing in all reps’ ears if they are obliged to buy the product themselves. Surely they should be able to buy what they want for themselves, or even not buy anything at all for themselves?
People have to buy coffee for themselves, no coffee is arriving. Coffee might not be for resale. Questioning will get you fired, no one gets paid. Illegal pyramid scheme.
Are there any Xerveo reps reading this that want to add their experiences in the comments below? Have any of you experienced any of this? You can comment anonymously. Does anyone want to warn people about joining this scheme?
Update (5th October)
Marty Glover, a rep for Xerveo has been saying he has proof that Xerveo have the correct licensing for retail in the UK. Here it is-
I will endeavour to check this out. Watch this space. I have contacted both Xerveo and the Food Standards Agency to try and clear this matter up properly.
I haven’t heard directly from anyone who has had a coffee delivery or been paid today (5th October). I would have thought people would want to prove me wrong if they had either of these things and tell me about it. But…..
I’ve been given excuses though.
This explanation from the rep is quite sad. He’s not been paid as he should have been. He’s been given ‘points’ instead and he’s happy because most companies like this are much worse. It sounds like he is used to being treated quite badly and is resigned to being happy with any payment or excuse he is given. He’s happy with the integrity of a company that isn’t paying its workforce and has no products available to sell. All they have are excuses.